Accepting the Terms
onetaxservices.com is a product by Onetax Corporate Services Private Limited. (called onetaxservices from here onwards).
• In order to use the Services, you must first agree to the Terms. You may not use the Services if you do not accept the Terms.
• You accept the Terms by creating an account for services at any onetaxservices website.
• You may not use the Services and may not accept the Terms if (a) you are not of legal age to form a binding contract with onetaxservices, or (b) you are not a resident of India.
Provision of the Services by onetaxservices
• onetaxservices is constantly innovating in order to provide the best possible experience for its users. You acknowledge and agree that the form and nature of the Services which onetaxservices provides may change from time to time without prior notice to you.
• As part of this continuing innovation, you acknowledge and agree that onetaxservices may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users generally at onetaxservices's sole discretion, without prior notice to you. You may stop using the Services at any time. You do not need to specifically inform onetaxservices when you stop using the Services.
• You acknowledge and agree that if onetaxservices disables access to your account, you may be prevented from accessing the Services, your account details or any files or other content which is contained in your account.
• You agree to allow us to add you as a client on the Income Tax Department web services to submit ITR, retrieve ITR-V, refund status, 26AS, etc.
• You acknowledge and agree that while onetaxservices may not currently have set a fixed upper limit on the number of transmissions you may send or receive through the Services or on the amount of storage space used for the provision of any Service, such fixed upper limits may be set by onetaxservices at any time, at onetaxservices’s discretion.
Use of the Services by you
• In order to prepare your return, to file your return, to provide advice about tax matters, and/or to provide an audit defense service, you will need to provide information about your income, deductions, credits, dependents, etc. Collectively, this information is known as tax return information. In order to use onetaxservices’Services, you will need to provide your tax return information. You agree that any information you give to onetaxservices will always be accurate, correct and up to date.
• You agree to use the Services only for purposes that are permitted by (a) the Terms and (b) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions (including any laws regarding the export of data or software to and from India).
• You agree not to access (or attempt to access) any of the Services by any means other than through the interface that is provided by onetaxservices, unless you have been specifically allowed to do so in a separate agreement with onetaxservices. You specifically agree not to access (or attempt to access) any of the Services through any automated means (including use of scripts or web crawlers) and shall ensure that you comply with the instructions set out in any robots.txt file present on the Services.
• You agree that you will not engage in any activity that interferes with or disrupts the Services (or the servers and networks which are connected to the Services).
• Unless you have been specifically permitted to do so in a separate agreement with onetaxservices, you agree that you will not reproduce, duplicate, copy, sell, trade or resell the Services for any purpose.
• You agree that you are solely responsible for (and that onetaxservices has no responsibility to you or to any third party for) any breach of your obligations under the Terms and for the consequences (including any loss or damage which onetaxservices may suffer) of any such breach.
If you file tax returns for another individual, you should be doing so with the consensus of that individual after fully understanding the implications of this action. onetaxservices will not be held responsible if you are doing this without the knowledge / consensus of that person concerned.
Your passwords and account security
• You agree and understand that you are responsible for maintaining the confidentiality of passwords associated with any account you use to access the Services.
• Accordingly, you agree that you will be solely responsible to onetaxservices for all activities that occur under your account.
• If you become aware of any unauthorized use of your password or of your account, you agree to notify onetaxservices immediately
Privacy and your personal information
• For information about onetaxservices’s data protection practices, please read onetaxservices’s privacy policy . This policy explains how onetaxservices treats your personal information, and protects your privacy, when you use the Services.
• You agree to the use of your data in accordance with onetaxservices’s privacy policies.
Income Tax Return Correctness
onetaxservices takes great care in ensuring the correctness of your Income Tax Return. There are strong test suites and professionals (internal and third party) who work hard on ensuring the correctness of onetaxservices software. However, onetaxservices provides no guarantee or warranty on the correctness of your Income Tax Return. You are required to review your Income Tax Return for ensuring correctness. You will not hold onetaxservices responsible for any issue that arises from incorrect Income Tax Return filing.
EXCLUSION OF WARRANTIES
• NOTHING IN THESE TERMS, SHALL EXCLUDE OR LIMIT ONETAXSERVICES’S WARRANTY OR LIABILITY FOR LOSSES WHICH MAY NOT BE LAWFULLY EXCLUDED OR LIMITED BY APPLICABLE LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR LOSS OR DAMAGE CAUSED BY NEGLIGENCE, BREACH OF CONTRACT OR BREACH OF IMPLIED TERMS, OR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, ONLY THE LIMITATIONS WHICH ARE LAWFUL IN YOUR JURISDICTION WILL APPLY TO YOU AND OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
• YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK AND THAT THE SERVICES ARE PROVIDED "AS IS" AND “AS AVAILABLE.”
• IN PARTICULAR, ONETAXSERVICES, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS DO NOT REPRESENT OR WARRANT TO YOU THAT:
• YOUR USE OF THE SERVICES WILL MEET YOUR REQUIREMENTS,
• YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE FROM ERROR,
• ANY INFORMATION OBTAINED BY YOU AS A RESULT OF YOUR USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE, AND
• THAT DEFECTS IN THE OPERATION OR FUNCTIONALITY OF ANY SOFTWARE PROVIDED TO YOU AS PART OF THE SERVICES WILL BE CORRECTED.
• ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR OTHER DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.
• NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM ONETAXSERVICES OR THROUGH OR FROM THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS.
• ONETAXSERVICES FURTHER EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
LIMITATION OF LIABILITY
1. SUBJECT TO OVERALL PROVISION IN PARAGRAPH ABOVE, YOU EXPRESSLY UNDERSTAND AND AGREE THAT ONETAXSERVICES, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS SHALL NOT BE LIABLE TO YOU FOR:
A. ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL CONSEQUENTIAL OR EXEMPLARY DAMAGES WHICH MAY BE INCURRED BY YOU, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY. THIS SHALL INCLUDE, BUT NOT BE LIMITED TO, ANY LOSS OF PROFIT (WHETHER INCURRED DIRECTLY OR INDIRECTLY), ANY LOSS OF GOODWILL OR BUSINESS REPUTATION, ANY LOSS OF DATA SUFFERED, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR OTHER INTANGIBLE LOSS;
B. ANY LOSS OR DAMAGE WHICH MAY BE INCURRED BY YOU, INCLUDING BUT NOT LIMITED TO LOSS OR DAMAGE AS A RESULT OF:
I. ANY RELIANCE PLACED BY YOU ON THE COMPLETENESS, ACCURACY OR EXISTENCE OF ANY ADVERTISING, OR AS A RESULT OF ANY RELATIONSHIP OR TRANSACTION BETWEEN YOU AND ANY ADVERTISER OR SPONSOR WHOSE ADVERTISING APPEARS ON THE SERVICES;
II. ANY CHANGES WHICH ONETAXSERVICES MAY MAKE TO THE SERVICES, OR FOR ANY PERMANENT OR TEMPORARY CESSATION IN THE PROVISION OF THE SERVICES (OR ANY FEATURES WITHIN THE SERVICES);
III. THE DELETION OF, CORRUPTION OF, OR FAILURE TO STORE, ANY CONTENT AND OTHER COMMUNICATIONS DATA MAINTAINED OR TRANSMITTED BY OR THROUGH YOUR USE OF THE SERVICES;
IV. YOUR FAILURE TO PROVIDE ONETAXSERVICES WITH ACCURATE ACCOUNT INFORMATION;
V. YOUR FAILURE TO KEEP YOUR PASSWORD OR ACCOUNT DETAILS SECURE AND CONFIDENTIAL;
THE LIMITATIONS ON ONETAXSERVICES’S LIABILITY TO YOU IN PARAGRAPH 15.1 ABOVE SHALL APPLY WHETHER OR NOT ONETAXSERVICES HAS BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY
Refunds & Cancellation Policy
Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
• Questions about refunds and cancellations should be addressed to info@onetaxservices.com
• For self e-Filing plans, you cannot cancel your payment or request a refund of an e-Filing credit even though it is not used for e-Filing.
• For Assisted Plans, you can cancel your payment or request a refund before the expert assigned has commenced working on your case.
Dispute Resolution
The parties agree that the exclusive jurisdiction of any dispute arising out of or relating to this Agreement, or any dispute arising out of or relating to the Products and Services provided in connection therewith, shall belong to the courts located in Bengaluru, India.
Indemnification
You agree to defend and hold harmless onetaxservices and its respective current and former successors, assigns, officers, directors, representatives, employees and agents from and against any and all claims, suits, settlements, losses, liabilities, penalties, damages (including incidental and consequential damages), costs and expenses (including reasonable attorneys’ fees and expenses) resulting from or arising out of your breach of this Agreement.
Termination
Without prejudice to any other rights, onetaxservices may immediately terminate this Agreement if you do not abide by its terms and conditions, in which case you must immediately cease use and access to the Products and Services and destroy all copies of the Products and Services and certify in writing to onetaxservices your compliance with this Section.
Other
A. Governing Law
This Agreement shall be governed by the laws of India, without regard to choice of law or conflicts of law provisions.
B. Entire Agreement
This Agreement is the entire and exclusive agreement between the parties with respect to the subject matter hereof, and it supersedes all previous communications, representations or agreements, either oral or written, between them. No representations or statements of any kind made by any representative of onetaxservices, which are not included in this Agreement, shall be binding on onetaxservices.
C. Amendments
onetaxservices may, in its sole discretion, change the terms of this Agreement or make changes related to any aspect of the Products and Services. If this occurs, onetaxservices will provide notice to you via any means onetaxservices deems reasonable including, without limitation, e-mail, posting on an onetaxservices website, or updates to the Products and Services. Continued use of the Products and Services after onetaxservices provides any such notice shall constitute your acceptance of the changes and the Agreement (as amended).
D. Waiver
No waiver of any provision or condition herein shall be valid unless in writing and signed by you and an authorized representative of onetaxservices. onetaxservices’s failure to insist upon or enforce strict performance of any provision of this Agreement or any right shall not be construed as a waiver of any such provision or right.
E. Severability
If any provision of this Agreement is determined to be illegal or unenforceable, such provision shall be automatically reformed and construed so as to be valid, operative and enforceable to the maximum extent permitted by law or equity while preserving its original intent. The invalidity of any part of this Agreement shall not render invalid the remainder of this Agreement.
F. Notices
Except as otherwise indicated, any notices under this Agreement to onetaxservices must be personally delivered or sent by certified or registered mail, return receipt requested to Onetax Corporate Services Private Limited, No.84/4, 2dn Floor, Rukmini Plaza, Dr. DVG Road, Basavanagudi, Bengaluru – 560004, Attn: Executive Director, or to such other address as onetaxservices may specify in writing. Such notices will be effective upon receipt, which may be shown by confirmation of delivery.
G. Miscellaneous
Any and all references in this Agreement to onetaxservices will, where the context so permits, include onetaxservices’s and its respective directors, officers, employees, contractors and agents. All provisions of this Agreement which are intended to survive, or which must survive in order to give effect to its meaning will survive the termination or expiration of this Agreement. The headings contained herein are for the convenience of the parties only and shall not be used to interpret or construe any of the terms of this Agreement.
H. Third Party Beneficiaries; Assignment
This Agreement is solely between you and onetaxservices. onetaxservices’s respective licensors, and suppliers will be deemed to be third party beneficiaries of this Agreement solely to the extent necessary for them to enforce any protections afforded them by this Agreement. All rights and benefits of this Agreement from onetaxservices are intended solely for the original purchaser of the Products and Services. You may not assign, delegate or otherwise transfer this Agreement or any of your rights under this Agreement. onetaxservices may assign this Agreement in its sole discretion and will use reasonable efforts to notify you of an assignment. The remedies and all other rights and benefits provided under this Agreement are personal to the original purchaser of the Products and Services from onetaxservices or from its authorized reseller and such rights and benefits may not be assigned or otherwise transferred to any other party. This Agreement shall inure to the benefit of onetaxservices and its respective permitted successors and assigns.
I. Taxation
The taxability of the Products and Services will be determined and governed by the purchase agreement or invoice for the specific Products and Services used or paid for.
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS